Return policy

Customer satisfaction is one of our top priorities. That's why we've made our return and cancellation processes customer-friendly.

  1. Order Cancellation and Refund
    You can cancel your order and request a full refund within the first 24 hours after placing your order. During this period, your payment will be refunded without any deduction for orders cancelled.

  2. Product Returns
    Product returns are accepted in the following cases:

    • If the product is defective : If there is a defect in your product that is noticed during production or use, a return can be made.
    • If the product is not as shown in the photos : If the product does not match the photos and descriptions on our site, you can apply for a return.

For your return requests, please contact us within 7 days after receiving your product. The product must be unused and in its original packaging. When your return application is approved, you will be informed about the procedure to be followed.

Feel free to contact us with any questions or returns!